I bought a Koa wood watch from here and the knob opened up on me underwater. Bad luck but sometimes stuff happens. I took it back to the store to get it fixed and they sent it out. It comes with a three year warranty. To fix a battery driven movement they said it would be over half the cost of the watch. They sent it back to me way more damaged than I sent it in. One of the screws on the back is slightly stripped, the dial is so rusted it can't even be threaded back in, and the second hand is detached from it's mount. Do not ever buy a watch from Na Hoku. They don't stand by their product which is proof that they themselves have no pride in their work.
Kegan was super helpful and patient. Our jewelry purchases are beautiful. Thank you.
Na Hoku is a US Jewelry Store based in Laie, Hawaii. Na Hoku is located at 55-370 Kamehameha Hwy, Laie, HI 96762, USA.
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